"I’d like to know how you understand my care and support needs."
We know it’s important to keep your independence and stay living in your own home for as long as possible.
We’ve put together some great advice, along with details of many services and support groups that can help you with this.
If you're finding it difficult to remain independent and cope day to day, we can help you access adult social care services.
After you've contacted us to see how we can help, we’ll complete a needs assessment to find out if you qualify to receive any services from us.
We can offer you support to you if you:
AND have a care and support need because you:
or you have:
Check out these other pages that may be relevant to you:
There's a process that we must follow to decide what care and support you need and how it should be provided.
Your needs assessment will give us an idea of the care and support you need, and we’ll be able to estimate how much it will cost.
The cost of your care and support is known as your ‘personal budget.’ You will not have your personal budget amount confirmed until your financial assessment has been carried out. You can, however, use the amount we estimate to put together a care and support plan - we’ll help you to do this.
The plan will show us how you intend to use the money to meet your care needs, and will be used alongside your financial assessment to confirm your final personal budget amount.
Once we have an idea of how much your personal budget will be, we can also carry out a financial assessment.
This will look at your financial situation and work out if you can afford to pay anything towards your personal budget. Most people must contribute something towards their care, and some are required to pay the full amount.
We'll look at your care and support plan to check we are happy with how you have planned to spend your personal budget. We’ll then approve it and confirm the final amount for your personal budget in writing.